We will always ask for 25% as a down payment when you book trip with us. And the down payments can be transferred via Transfer wise. Meanwhile, the remaining payment will be paid when you start your trip in Labuan Bajo. And the rest of the payment should be paid in cash.
Refund and Cancelation
We can only refund the deposit if the cancellation is caused by force major like extreme weather which causes us to not be able to sail at all. But we will not refund the deposit if the cancellation is due to customer reasons while we have prepared all the trip needs such as boats, food, fuel, etc.
Travel insurance
In all the trips we have prepared, the price does not include travel insurance. So it is highly expected for all customers to prepare their own travel insurance before making a trip.
Bank and ATM
In Labuan Bajo there are several banks such as: Bank Central Asia (BCA), Mandiri, BNI and BRI with ATM machines that can be found on the main road of Labuan Bajo.
But in Komodo National Park, you will not find any ATM machine or Bank. So if you would like to do trip by boat, would be better if you prepare only cash.
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